At Loka Saree Studio, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
When you visit or shop on our website, we may collect the following information:
Personal details: Name, email address, phone number, billing and shipping address.
Payment details: Credit/Debit card, UPI, Net Banking, Wallet details (processed securely via Razorpay; we do not store card details).
Order details: Products purchased, order history, and preferences.
Technical details: IP address, browser type, device information, and cookies to improve user experience.
2. How We Use Your Information
We use your information for purposes such as:
Processing and fulfilling your orders.
Communicating order updates, shipping details, and customer support.
Improving our website, services, and user experience.
Sending promotional offers, discounts, or updates (only if you opt-in).
Ensuring secure payments through our payment partners.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Information may be shared with trusted service providers (courier, logistics, payment gateway, etc.) solely for order fulfillment.
We may disclose information if required by law or to protect our rights, safety, or property.
4. Payment Security
All online payments are processed securely through Razorpay and other trusted gateways.
We do not store your card or payment details on our servers.
5. Data Protection
We implement appropriate technical and security measures to protect your personal data against unauthorized access, misuse, or loss.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to enhance your browsing experience.
You may choose to disable cookies in your browser settings, but some features of the website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. Your Rights
You have the right to access, update, or request deletion of your personal information stored with us.
You may opt-out of marketing communications at any time by contacting us.
9. Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page.
10. Contact Us
If you have any questions about our Privacy Policy or data practices, please contact us at:
Email: lokasareestudio@gmail.com
Phone/WhatsApp: +91 9948872347
Address: PLOT NO 48B AND 49B, SY.NO 50, Sri Sita Ram Nilayam, Road No. 1, Gachibowli, Hyderabad, Telangana – 500032